Terms and Conditions 

1. General Information

These Terms and Conditions govern the use of this website and the services provided by Imperium Tours Aurea.

By using this website, you agree to these Terms and Conditions in full.

2. Services

Imperium Tours Aurea provides tour guide services and personalized travel experiences in Italy.

All services are subject to availability and may be modified or updated without prior notice.

3. Bookings

Bookings may be made through the website or via direct contact (email or other available channels).

A booking is only considered confirmed after explicit confirmation by Imperium Tours Aurea.

4. Payment

Payment terms will be communicated at the time of booking.

A full or partial advance payment may be required to secure the service.

5. Cancellation Policy

Cancellations must be made at least 48 hours in advance.

Cancellations made less than 48 hours before the scheduled service may not be eligible for a refund.

Any refunds, when applicable, will be evaluated on a case-by-case basis.

6. Liability

Imperium Tours Aurea is committed to providing services with professionalism and care.

However, the company shall not be held responsible for:

  • Delays or cancellations due to force majeure

  • Events beyond its control

  • Indirect damages or losses incurred during the experience

7. User Obligations

Users agree to:

  • Provide accurate and complete information

  • Respect schedules and instructions provided

  • Maintain appropriate conduct during the services

8. Intellectual Property

All content on this website, including text, images, logos, and materials, is the property of Imperium Tours Aurea and may not be copied, reproduced, or used without prior authorization.

9. Privacy

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including the GDPR.

10. Changes to Terms

Imperium Tours Aurea reserves the right to update or modify these Terms and Conditions at any time.

Users are encouraged to review them periodically.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Italy.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Rome, Italy.

12. Language

These Terms and Conditions may be available in multiple languages for convenience.

The original version is written in Portuguese. In the event of any discrepancies, inconsistencies, or differences in interpretation, the Portuguese version shall prevail.

13. Contact

For any questions regarding these Terms and Conditions, please contact:

📧 imperium.tours.aurea@gmail.com